Compare the highest-rated acura repair mechanics in New Tazewell, Tennessee. All shops are licensed, insured, and verified through our rigorous screening process.
A well-established, family-owned shop known for its technical depth with Japanese imports. While they service all brands, they have developed a strong reputation for handling advanced Honda and Acura systems. Their lead technician is certified in advanced diagnostics, and they invest in regular training and specialized tools, making them the most capable independent shop in the immediate area for complex Acura repairs.
Located in Harrogate, this shop is a staple for residents of both Tazewell and New Tazewell. They are recognized for their honest service and have several ASE-certified master technicians on staff. They have specific experience with Acura's SH-AWD system and perform routine maintenance and repairs on these complex drivetrains. They are a reliable choice for everything from oil changes to brake service and AWD diagnostics.
While this is a Toyota dealership, it is the closest authorized service center for a brand under the same corporate umbrella as Acura (Toyota/Lexus and Honda/Acura share engineering and parts). Their service department has the factory-level diagnostic tools, software, and direct technical support required for the most complex issues, including hybrid system service on the MDX Sport Hybrid and advanced driver-assistance system (ADAS) recalibrations following windshield replacement or collision repair. For warranty work or absolute factory-spec procedures, this is the most qualified option.
** The Acura repair market in New Tazewell itself is very limited, with no dedicated Acura-only specialists physically located within the city limits. The market is served by a small number of competent general repair shops in Tazewell and Harrogate that have developed expertise with Japanese luxury brands over time. For routine maintenance, owners have good local options. However, for highly specialized work—particularly on the SH-AWD system, dual-clutch transmissions, or hybrid systems—owners must be prepared to travel to the broader region, such as Alcoa/Maryville, where the nearest dealership-level expertise is located. Competition is moderate among local independent shops, keeping labor rates reasonable, typically between $95 - $120 per hour. Dealership labor rates are higher, often $140+. The overall quality of Acura-specific service is good for basic to intermediate repairs but requires careful vetting for advanced diagnostics. Owners of newer Acuras with complex safety systems are strongly advised to confirm a shop's calibration capabilities before committing to service.
4.7+ star average from verified customer reviews
All shops are properly licensed and insured
10+ years average experience in the industry
Familiar with New Tazewell regulations and climate
Common questions about acura repair services in New Tazewell, TN
Given our local terrain and climate, Acura models often need suspension repairs from rough roads and potholes, along with brake service due to hilly driving. We also frequently see issues with the Variable Valve Timing Control (VTEC) system and electronic power steering, which are common across many Acura models regardless of location.
Look for a shop with certified Acura or Honda-specific technicians, as the brands share technology. Check online reviews and ask for recommendations in local community groups. A quality shop will be transparent, provide detailed estimates, and may offer shuttle services or loaner cars, which is valuable given the more limited local options compared to larger cities.
Typically, independent repair shops in New Tazewell offer significantly lower labor rates than dealerships in Knoxville, saving you money. However, for very complex computer or hybrid system issues, the dealership's specialized tools and training might be necessary, factoring in the travel time and cost to Knoxville.
Seek immediate service for critical warnings like the engine temperature light, oil pressure light, or brake system light, especially before tackling our steep local roads. For a steady Check Engine light, schedule a prompt diagnostic, but if it's flashing, avoid driving and call for a tow to prevent costly catalytic converter damage common to Acuras.
Our seasonal temperature swings and winter road salt can accelerate corrosion on brake lines and undercarriage components. Furthermore, frequent travel on winding, rural routes like US-25E or State Route 33 means you should adhere strictly to brake, tire, and suspension inspection intervals to ensure safe handling.