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How to find recalls or technical service bulletins for my car model?

Auto Repair Guide·

What Are Recalls and Technical Service Bulletins?

Recalls and Technical Service Bulletins (TSBs) are two different types of communications from automakers, but both can save you money and keep you safe.

A recall is issued when a vehicle or component poses an unreasonable safety risk or fails to meet federal safety standards. Recalls are serious and are typically repaired at no cost to you. Automakers are required by law to notify owners and fix the problem.

A Technical Service Bulletin (TSB) is a less formal document. It describes a known issue that may not be a safety defect, along with a recommended fix or procedure. TSBs are used by dealerships and independent shops to diagnose and repair common problems faster. You may have to pay for TSB-related repairs unless your vehicle is under warranty.

How to Find Recalls for Your Vehicle

Finding recalls is straightforward because of strong consumer protection laws. Use these sources:

  1. NHTSA.gov (National Highway Traffic Safety Administration)

    • Go to NHTSA.gov/recalls.
    • Enter your Vehicle Identification Number (VIN) -- a 17-character code found on your dashboard near the windshield, on your registration, or on your insurance card.
    • The site will show any unrepaired recalls for your specific vehicle.
  2. Your vehicle manufacturer's website

    • Most automakers have a "Owner" or "Recall" section where you can enter your VIN.
    • Sign up for recall alerts directly from the manufacturer.
  3. The SaferCar app

    • NHTSA offers a free mobile app that allows you to check recalls and receive push notifications for your vehicles.
  4. Your dealership

    • A dealership can look up recalls for your VIN and perform the repair at no charge.

How to Find Technical Service Bulletins

TSBs are not as centrally managed as recalls, but you can still access them.

  1. NHTSA's TSB search

    • On NHTSA.gov, use the "Search for TSBs" tool. Enter your year, make, and model.
    • This database includes TSBs submitted by manufacturers.
  2. Automaker owner websites

    • Some manufacturers post TSBs in their owner resources section. Not all do, but it's worth checking.
  3. Paid services (for mechanics or DIYers)

    • Services like ALLDATA, Mitchell 1, and Identifix offer detailed TSB databases. They are subscription-based but are often used by professional shops.
  4. Vehicle-specific forums and communities

    • Car enthusiast forums (e.g., for a specific model like the Honda Civic or Ford F-150) often share TSB numbers and summaries. Cross-check any forum information with official sources.

What to Do If You Find a Relevant TSB

If you discover a TSB that describes a problem you are experiencing, take these steps:

  • Review the bulletin carefully. Note the symptoms, part numbers, and the recommended repair procedure.
  • Contact your dealer or an independent shop. Provide the TSB number. An informed shop can often diagnose and fix the issue faster.
  • Ask about goodwill coverage. If your vehicle is out of warranty but the issue is well-known, the manufacturer may offer a goodwill or extended warranty repair. It never hurts to ask.
  • Bring the TSB to your mechanic. Even if you do the repair yourself, the TSB provides a factory-approved method.

Important Things to Remember

  • Always check recalls immediately. Unrepaired recalls are a safety risk and can impact your vehicle's resale value.
  • Not all TSBs apply to every vehicle. They are often specific to a production date range, engine, or trim level.
  • A TSB is a guide, not a guarantee. The actual cause of your problem may differ.
  • Your owner's manual and local laws matter. Emission-related TSBs may be covered under emissions warranty in some states. Follow your manual's maintenance schedule and applicable regulations.
  • Use the VIN. The VIN is the most accurate way to match your car to recalls and TSBs. Year, make, and model alone can miss important details.

By taking a few minutes to check for recalls and TSBs, you can stay ahead of common problems and keep your vehicle running safely and reliably.