Compare the highest-rated dodge repair mechanics in Rome, New York. All shops are licensed, insured, and verified through our rigorous screening process.
As the primary Dodge dealership in the Rome area, Bob Johnson Dodge is the default choice for factory-level service and warranty work. Their service department features factory-trained, Mopar-certified technicians with direct access to the latest technical service bulletins, specialized tools, and genuine Mopar parts. They are best equipped for complex diagnostics and factory-specified repairs on high-performance models.
A highly reputable independent shop known for its technical expertise with domestic performance vehicles. While not a dedicated Dodge specialist, they have multiple technicians with extensive experience working on HEMI V8 engines and modern electronic systems. They receive consistent praise for their honest diagnostics, quality workmanship, and ability to handle performance upgrades that fall outside dealer capabilities.
A well-established local shop with a strong focus on customer service and dependable repairs. They have built a loyal clientele by tackling complex mechanical issues that other shops may turn away. Their strengths lie in foundational performance work, including engine repair, drivetrain service, and diagnostics for AWD systems, making them a solid choice for Durango and Charger/Challenger owners seeking reliable, non-dealer service.
** The Dodge repair market in Rome, NY, reflects the city's size and location. As a smaller city, it lacks the dense concentration of dedicated, high-performance tuning shops found in major metropolitan areas. The market is bifurcated: * **The Dealership (Bob Johnson Dodge):** Holds a near-monopoly on factory-certified service for complex SRT, Hellcat, and Demon models, particularly for warranty and transmission/ECU work. Their pricing is at the premium end of the spectrum but is justified by their specialized equipment and direct manufacturer support. * **The Independent Shops (Auto Service Center, Caruso's):** These providers form the backbone of the market for out-of-warranty vehicles and performance modifications. They offer more competitive labor rates and greater flexibility for owner-supplied parts or custom work. The level of specific high-performance expertise is more dependent on the experience of individual technicians rather than a formal corporate specialization. **Competition Level:** Moderate. While there are numerous general repair shops, only a handful possess the specific tooling, software, and proven experience to properly service modern high-performance Dodges. This creates a niche for the shops listed above. **Typical Pricing:** Labor rates are competitive for upstate New York. Dealership rates are typically **$140-$160/hour**, while reputable independents range from **$110-$135/hour**. Parts markup will also be higher at the dealership. For major services like supercharger rebuilds or performance tuning, owners should expect quotes in the thousands of dollars regardless of the provider.
4.7+ star average from verified customer reviews
All shops are properly licensed and insured
10+ years average experience in the industry
Familiar with Rome regulations and climate
Common questions about dodge repair services in Rome, NY
Due to our harsh winters with road salt, common local issues include brake and exhaust system corrosion, particularly on Rams and Durangos. Electrical problems related to sensors and the TIPM (Totally Integrated Power Module) are also frequent across many Dodge models and require specialized diagnostic equipment.
Look for shops that are ASE-certified and specifically advertise expertise with Chrysler/Dodge/Jeep vehicles. Checking for positive local reviews on platforms like Google or asking for recommendations in community groups (e.g., Rome, NY Facebook groups) can point you to trusted, long-standing local mechanics familiar with our area.
Seek immediate service if you experience warning lights like "Service Electronic Throttle Control" or "Electronic Stability Control (ESC)" faults, as these affect drivability and safety, especially on Rome's snowy roads. Unusual transmission behavior in models like the Journey or Charger also warrants a prompt check to avoid costly damage.
Typically, independent repair shops in Rome offer more competitive labor rates than the nearest dealerships in Syracuse or Utica. However, for complex computer or transmission issues, ensure the shop has the specific tools and software; their specialized labor may still be a significant investment, but often less than dealer prices.
Rome's seasonal potholes and winter salt demand more frequent undercarriage inspections and alignments. We recommend more frequent oil changes and fluid checks than the manual suggests if you do a lot of short-trip driving around town, as this prevents sludge buildup and keeps your Dodge running reliably through our temperature extremes.