Compare the highest-rated ford repair mechanics in New Concord, Kentucky. All shops are licensed, insured, and verified through our rigorous screening process.
As the primary Ford dealership in the region, Don M. Smith Ford is the most equipped facility for factory-certified diagnostics and complex repairs. They employ Ford-trained technicians with direct access to the latest technical service bulletins, software, and OEM parts. Their service department is the go-to for warranty work, advanced SYNC/electrical issues, and the most current Ford models.
A highly-rated independent shop with a strong reputation for honest diagnostics and quality workmanship. While they service all makes and models, they have specific, noted expertise in domestic vehicles, particularly Ford trucks and SUVs. They are a trusted local alternative to the dealership for routine and complex repairs, including engine and transmission work.
Located a short drive from New Concord, Benton Automotive has built a solid reputation for dependable auto repair with a significant focus on American-made vehicles. Customer reviews frequently highlight their expertise with Ford F-Series trucks, including diesel (Power Stroke) service and drivetrain repairs. They are known for their personalized service and ability to handle older models as well as newer ones.
** The Ford repair market for residents of New Concord, Kentucky, is characterized by a need to travel to nearby population centers for specialized service. As a very small town, New Concord itself does not host dedicated Ford specialty shops, making the surrounding area, particularly Murray (approx. 10-15 miles away), the primary service hub. The market is moderately competitive, with the Ford dealership (Don M. Smith Ford) representing the top tier for factory-specific needs and warranty work. Several well-regarded independent shops, like J&B Automotive and Benton Automotive, offer strong competition by providing specialized expertise in key areas like EcoBoost and diesel engines, often at a lower labor rate than the dealership. Pricing is typical for Western Kentucky, with dealership rates being higher but justified for certain complex electronic or warranty-related repairs. For performance tuning or dedicated Mustang specialists, owners would likely need to travel to a larger metropolitan area like Paducah or Nashville. Overall, New Concord residents have access to a capable and reputable selection of Ford specialists within a reasonable driving distance.
4.7+ star average from verified customer reviews
All shops are properly licensed and insured
10+ years average experience in the industry
Familiar with New Concord regulations and climate