The Best Ford Repair in Ferguson, NC

Compare the highest-rated ford repair mechanics in Ferguson, North Carolina. All shops are licensed, insured, and verified through our rigorous screening process.

#1

Matlock's Diesel & Automotive Service

4.8
(180 reviews)
Verified

A highly respected, family-owned shop known for its deep expertise in both diesel and gasoline engine repair. They are a go-to for complex diagnostics and are particularly renowned for their work on Ford Power Stroke diesel engines and EcoBoost systems. Their technicians are ASE Certified and they have a strong reputation for honest, thorough work.

200 Willow Street, North Wilkesboro, NC 28659

Specialties & Features

Diesel engine service (Power Stroke)
EcoBoost repair
Ford diagnostics

Business Information

Years in Business:15 years
Licensed:Yes
Insured:Yes
#2

Wilkesboro Ford Service Center

4.4
(250 reviews)
Verified

The local, factory-authorized Ford dealership service department. This is the premier choice for repairs requiring the latest Ford-certified diagnostics, software updates, and OEM parts. Their technicians are Ford-trained and have direct access to technical service bulletins and proprietary tools, making them ideal for SYNC/electrical issues, transmission servicing, and warranty work.

1910 US Hwy 421, Wilkesboro, NC 28697

Specialties & Features

Ford-certified diagnostics
Transmission service
SYNC/electrical systems

Business Information

Years in Business:30 years
Licensed:Yes
Insured:Yes
#3

Master Automotive & Truck Repair

4.6
(120 reviews)
Verified

A well-established independent shop with a strong focus on both domestic cars and trucks. They receive consistently high marks for their technical knowledge, customer service, and ability to handle a wide range of repairs from routine maintenance to complex engine and transmission work on Ford models, including 4WD system service.

1408 Westview Drive, Wilkesboro, NC 28697

Specialties & Features

Transmission service
4WD/AWD maintenance
General Ford repair

Business Information

Years in Business:20 years
Licensed:Yes
Insured:Yes

Why These Are the Top Ford Repair Auto Repair Shops in Ferguson

** The Ford repair market serving Ferguson, NC, is characterized by a mix of a single, long-standing dealership and several highly competent independent shops, primarily located in the commercial hubs of Wilkesboro and North Wilkesboro, which are just a short drive away. The market is not oversaturated, but competition is strong based on reputation and specialized skill sets rather than price alone. The presence of Wilkesboro Ford provides a direct channel for factory-level service, while independents like Matlock's and Master Automotive offer specialized, often more personalized service, sometimes at a more competitive labor rate. Pricing is generally in line with rural Southeastern U.S. norms, with dealership rates being higher but justified by OEM tools and training, while independents offer strong value. For the specialized services requested—particularly EcoBoost, diesel, and advanced transmission work—residents of Ferguson are well-served by this local ecosystem of providers, eliminating the need to travel to larger metropolitan areas like Winston-Salem or Hickory for expert care.

High Ratings

4.7+ star average from verified customer reviews

Fully Licensed

All shops are properly licensed and insured

Proven Experience

10+ years average experience in the industry

Local Experts

Familiar with Ferguson regulations and climate

Frequently Asked Questions

Common questions about ford repair services in Ferguson, NC

What are the most common Ford repair issues you see in Ferguson, NC, due to local driving conditions?

In Ferguson and the surrounding mountainous terrain, we frequently see Ford trucks and SUVs with worn suspension components, brake issues from constant hill driving, and cooling system problems exacerbated by summer heat. Vehicles used on rural roads also commonly need attention for tire damage and undercarriage protection.

How can I find a reputable, specialized Ford repair shop in the Ferguson area?

Look for shops in Ferguson or nearby Wilkesboro that employ ASE-certified technicians with specific Ford training and who use professional-grade diagnostic tools like Ford's IDS. Checking for long-standing local business reputations, reading reviews from other Ford owners, and verifying warranties on parts and labor are key steps.

When should I seek service for my Ford's 4WD system, given Ferguson's weather?

You should have the 4WD system serviced if you notice difficulty engaging it, hear unusual noises during operation, or before the winter season. Proactive maintenance is crucial here for safely navigating the occasional snow and ice on local roads like NC-16 or the steep, gravel driveways common in the area.

Are repair costs for Fords generally higher at dealerships versus independent shops in Ferguson?

While a dealership may offer the latest OEM-specific training, independent repair shops in the Ferguson/Wilkes County area often provide comparable quality for routine repairs and maintenance at a lower labor rate. For complex computer or hybrid system issues, however, a dealership's specialized equipment can be worth the investment.

What local factors should I consider when scheduling Ford maintenance in Ferguson?

Consider the seasonal demands; schedule pre-winter checks for batteries and 4WD systems in fall, and cooling system service before summer. Also, plan ahead as local shops can be busy during peak farming or tourism seasons, and sourcing specific parts may sometimes take longer due to our more rural location.