Compare the highest-rated ford repair mechanics in Benton City, Washington. All shops are licensed, insured, and verified through our rigorous screening process.
As the local, factory-authorized Ford dealership, Kennewick Ford's Service Department is the premier destination for factory-certified diagnostics, warranty work, and complex repairs. Their technicians receive direct training and specialized tools from Ford Motor Company, making them the top choice for the latest SYNC systems, EcoBoost/Power Stroke diagnostics, and transmission software updates.
A highly reputable, family-owned independent shop known for its expert diagnostics and willingness to tackle complex problems that other shops turn away. While not Ford-exclusive, they have extensive experience with domestic brands and are frequently recommended for Ford EcoBoost engine service, turbo issues, and transmission work. Their high customer satisfaction ratings reflect a commitment to quality and transparency.
A well-established and trusted independent repair shop in neighboring Richland. They have built a strong reputation for honest service and technical expertise across a range of vehicle brands, including Ford. They are a strong alternative for routine and complex repairs on Ford AWD/4WD systems, general maintenance, and electrical diagnostics, offering a personal touch often preferred over a dealership experience.
** The Ford repair market for Benton City residents is effectively an extension of the larger Tri-Cities area (Kennewick, Richland, Pasco). The quality of service is generally high, with a competitive landscape that includes one major Ford dealership and several highly-rated independent shops. * **Average Quality:** Good to excellent. The presence of a dedicated Ford dealership sets a high technical standard, while the top-tier independents compete fiercely on customer service, price, and personalized care. * **Competition Level:** Moderate. While there are many general repair shops, only a handful have the reputation and specific expertise to be considered "Ford specialists." This specialization allows the top shops to command premium pricing for complex work. * **Typical Pricing:** The dealership (Kennewick Ford) typically has the highest labor rates but offers the most direct access to OEM parts and proprietary software. The independent specialists (like Certified Auto Specialists and Richland Automotive) generally offer lower labor rates, providing significant cost savings for out-of-warranty vehicles while still delivering expert service. For the specialized services requested (e.g., EcoBoost repair, transmission service), customers should expect pricing commensurate with the technical skill required.
4.7+ star average from verified customer reviews
All shops are properly licensed and insured
10+ years average experience in the industry
Familiar with Benton City regulations and climate