Top 3 General Auto Repair Shops in Richmond

Compare the highest-rated general auto repair mechanics in Richmond, Massachusetts. All shops are licensed, insured, and verified through our rigorous screening process.

#1

Lee's Auto Repair & Service

4.8
(180 reviews)
Verified

A family-owned and operated business known for its honest diagnostics, high-quality workmanship, and excellent customer service. They offer a full range of automotive repair and maintenance services for both domestic and foreign vehicles.

1855 Pleasant St, Lee, MA 01238

Specialties & Features

Engine diagnostics
Brake system service
Transmission repair

Business Information

Years in Business:20 years
Licensed:Yes
Insured:Yes
#2

Piretti's Garage Inc.

4.7
(90 reviews)
Verified

A well-established, trusted local garage with a strong reputation for reliability and expertise. They are known for their thorough diagnostics and ability to handle complex mechanical and electrical issues.

55 Linden St, Pittsfield, MA 01201

Specialties & Features

Electrical system diagnostics
Engine repair
Routine maintenance

Business Information

Years in Business:25 years
Licensed:Yes
Insured:Yes
#3

Poo's Automotive

4.6
(150 reviews)
Verified

A highly-reviewed independent shop praised for its fair pricing, transparency, and efficient service. They specialize in a comprehensive list of repairs and are particularly noted for their work on brakes and suspension systems.

445 Pittsfield Rd, Lenox, MA 01240

Specialties & Features

Brake service
Oil changes and maintenance
Air conditioning repair

Business Information

Years in Business:15 years
Licensed:Yes
Insured:Yes

Why These Are the Top General Auto Repair Auto Repair Shops in Richmond

** The general auto repair market serving Richmond, Massachusetts, is characterized by a handful of established, high-quality independent shops located in the surrounding Berkshire County towns (primarily Lee, Lenox, and Pittsfield). Due to the rural nature of the area, there is moderate competition among a core group of providers, each having built a strong, loyal customer base over many years, often decades. The market lacks the high-volume, quick-lube chains common in more urban areas, favoring instead smaller, service-oriented garages. The average quality of service is very high, with an emphasis on personalized service, trustworthiness, and deep technical expertise, as these businesses rely heavily on reputation and word-of-mouth. Typical pricing is competitive for the region, generally aligning with or slightly below what one would find in larger metropolitan areas, but customers primarily pay for expertise and reliability rather than seeking the lowest possible cost. For major repairs like transmission or engine work, residents of Richmond typically expect to travel to a nearby town, as the local options are well-regarded and capable of handling complex jobs.

High Ratings

4.7+ star average from verified customer reviews

Fully Licensed

All shops are properly licensed and insured

Proven Experience

10+ years average experience in the industry

Local Experts

Familiar with Richmond regulations and climate