Compare the highest-rated gmc repair mechanics in Newport News, Virginia. All shops are licensed, insured, and verified through our rigorous screening process.
As the area's official GMC dealership service center, this facility offers the highest level of factory-specific training, tools, and original parts. Their technicians are continuously updated on GMC-specific issues, from the latest Duramax diesel diagnostics to complex infotainment and Denali luxury feature repairs. This is the premier destination for warranty work, complex electronic issues, and services requiring OEM parts and programming.
A&D has built a formidable reputation for specializing in complex mechanical work, with diesel service being a standout strength. Reviewers frequently praise their expertise in diagnosing and repairing Duramax engines and Allison transmissions, often at a more competitive labor rate than the dealership. They are known for honest diagnostics and high-quality workmanship on both light-duty and heavy-duty GMC trucks.
This shop focuses specifically on the truck and SUV market, making them an ideal choice for GMC owners. Their expertise shines in areas of 4WD system service, heavy-duty suspension upgrades and repairs, and towing package maintenance/installation. They are the go-to specialists for owners who use their GMC trucks for serious towing, off-roading, or who have modified their suspensions.
** The GMC repair market in Newport News is robust, reflecting the area's strong military, industrial, and suburban demographics that rely on trucks and SUVs. The market is bifurcated: * **Dealership Dominance (Quality & Cost):** Priority GMC represents the top tier for factory-backed service, particularly for newer models, advanced electronics, and warranty work. Their pricing is typically at a premium, justified by OEM parts, proprietary software, and manufacturer-specific training. * **Strong Independent Specialists (Value & Niche Expertise):** A thriving segment of highly-rated independent shops, like A&D Custom and Custom Truck & Auto Works, offers deep mechanical expertise—especially in diesel, transmission, and suspension work—often at more competitive labor rates. These shops excel with older models and for customers seeking specialized modifications or repairs outside of warranty. The average quality is high, with significant competition driving a focus on customer service and technical capability. Pricing is competitive but varies widely; a standard oil change may be similar, but complex diesel or transmission repairs can see a 15-30% cost difference between dealerships and top independents. For a GMC owner, the choice often comes down to the specific repair needed, the vehicle's age, and the balance between OEM certification and specialized, cost-effective mechanical skill.
4.7+ star average from verified customer reviews
All shops are properly licensed and insured
10+ years average experience in the industry
Familiar with Newport News regulations and climate