Compare the highest-rated hyundai repair mechanics in Hilo, Hawaii. All shops are licensed, insured, and verified through our rigorous screening process.
The sole authorized Hyundai dealership on the Big Island. This is the primary facility for all factory warranty work, recall service, and certified repairs on new and CPO vehicles. Their technicians receive direct factory training and have exclusive access to Hyundai technical software (GDS) and parts. They are the undisputed leader for Theta II engine warranty claims, ADAS (SmartSense) calibrations, and high-voltage hybrid/EV system service.
A long-standing, highly-rated independent shop known for honest service and technical competence. While not Hyundai-exclusive, they have significant experience with Asian imports, including Hyundai and Kia. They are frequently recommended by locals for complex diagnostic work and engine repairs. They can perform GDI cleaning, turbo system service, and DCT maintenance, though for warranty-covered Theta II work, they would refer to the dealership. Their strength is in out-of-warranty, high-quality repairs.
A smaller, well-respected shop specializing in Japanese and Korean imports. They have built a strong reputation for meticulous work on engines and transmissions. They are a viable option for non-warranty Hyundai service, including timing chain service, fuel system maintenance, and general repair. They are more likely to handle older Hyundais and higher-mileage vehicles with complex mechanical issues. Their expertise in imports makes them a solid choice for DCT and turbo-related concerns outside of warranty.
The Hyundai repair market in Hilo is characterized by **low competition and high specialization at the dealership level.** For warranty work, advanced electrical/ADAS issues, and hybrid/EV systems, Hyundai of Hilo is the only practical choice. This creates a near-monopoly for complex, warranty-covered procedures. Independent shops like Makela Auto Repair and Hilo Import Auto fill a crucial role for out-of-warranty vehicles, offering personalized service, often at more competitive labor rates, and handling a wide range of mechanical repairs (GDI, turbo, DCT). However, they cannot perform warranty-covered engine replacements or certified ADAS recalibrations. Pricing is above the national average due to Hawaii's high cost of living and parts shipping, with dealership labor rates being the highest. Consumers must choose based on their vehicle's warranty status: the dealership for warranty/complex electronics, and a trusted independent for maintenance and out-of-warranty repairs. **Disclaimer:** This analysis is based on publicly available data as of late 2023. Business details, licensing, and specialties can change. It is always recommended to contact the shop directly to confirm they can handle your vehicle's specific issue before scheduling service.
4.7+ star average from verified customer reviews
All shops are properly licensed and insured
10+ years average experience in the industry
Familiar with Hilo regulations and climate
Common questions about hyundai repair services in Hilo, HI
The humid, salty air and frequent rain in Hilo can accelerate corrosion, making brake components, exhaust systems, and electrical connections common failure points. Hyundai models also frequently need attention for check engine lights related to oxygen sensors and for air conditioning repairs, which are essential in the tropical climate.
Look for shops with ASE-certified technicians, positive online reviews from local customers, and those that explicitly advertise Hyundai or Korean auto expertise. It's also beneficial to choose a shop that uses quality parts and offers a warranty on their labor, which is a sign of confidence in their work.
Yes, parts and labor costs can be slightly higher due to shipping expenses for parts to the island and the overall higher cost of living. However, getting multiple estimates from local shops and using aftermarket or quality recycled parts for older models can help manage repair expenses.
For complex systems like the engine, transmission, or modern computer-controlled features, always seek a professional with the right diagnostic tools. For simpler maintenance, DIY is possible, but the local humidity can make rusted bolts and components exceptionally difficult to handle without professional tools and expertise.
Given the high humidity and salt exposure, frequent washing (especially underneath) and more diligent attention to fluid changes are crucial to prevent corrosion. Also, plan ahead for repairs, as some specific Hyundai parts may not be in local stock and could require shipping from Oahu or the mainland, causing delays.