Compare the highest-rated kia repair mechanics in Roanoke, Virginia. All shops are licensed, insured, and verified through our rigorous screening process.
While branded as a Hyundai dealer, this establishment is part of the Lee Auto Mall network, which has a long-standing reputation in the Roanoke Valley. Their service department is extensively trained and equipped to handle the full spectrum of modern Kia vehicles, including the complex GDI/turbo engines and new EVs, as the technology is shared with Hyundai. They are the primary local authority for official manufacturer warranty and recall work.
As Roanoke's only dedicated Kia dealership, Berglund Kia is the most obvious choice for factory-trained technicians and genuine Kia parts. They are equipped with the latest Kia diagnostic software (GDS) and technical service bulletins, making them the most reliable source for warranty-compliant repairs, complex DCT diagnostics, and Drive Wise calibrations.
A highly-rated independent shop that has carved a niche for itself with Asian imports. While not a dealership, their reputation for technical expertise, particularly with the problematic Theta II GDI engines and turbocharged systems, is frequently cited in customer reviews. They are a strong alternative for out-of-warranty vehicles, offering dealer-level expertise often at a more competitive price. They perform advanced services like walnut blasting for carbon cleaning.
** The Kia repair market in Roanoke is moderately competitive, anchored by the two primary dealerships (Berglund Kia and the closely-associated Lee's Hyundai). These two providers dominate the market for in-warranty work and complex electronic/software-related issues due to their exclusive access to proprietary Kia tools and training. The average quality of service is high at these establishments, though pricing for out-of-warranty work is at a premium, typical of dealership rates. For owners of out-of-warranty vehicles, the market shifts towards a handful of reputable independent shops, like Auto Excel, that specialize in Asian makes. These shops offer significant cost savings (typically 20-30% lower labor rates than dealers) while maintaining high levels of expertise for mechanical repairs like engine and transmission service. The main gap in the local market is a shortage of independent shops explicitly advertising expertise in Kia/Hyundai EV systems and advanced ADAS calibrations, forcing most of that work back to the dealerships. Overall, Kia owners in Roanoke have access to competent service options for both routine and highly specialized needs.
4.7+ star average from verified customer reviews
All shops are properly licensed and insured
10+ years average experience in the industry
Familiar with Roanoke regulations and climate