The Best Kia Repair in Roanoke, VA
Compare the highest-rated kia repair mechanics in Roanoke, Virginia. All shops are licensed, insured, and verified through our rigorous screening process.
Lee's Hyundai
While branded as a Hyundai dealer, this establishment is part of the Lee Auto Mall network, which has a long-standing reputation in the Roanoke Valley. Their service department is extensively trained and equipped to handle the full spectrum of modern Kia vehicles, including the complex GDI/turbo engines and new EVs, as the technology is shared with Hyundai. They are the primary local authority for official manufacturer warranty and recall work.
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Berglund Kia
As Roanoke's only dedicated Kia dealership, Berglund Kia is the most obvious choice for factory-trained technicians and genuine Kia parts. They are equipped with the latest Kia diagnostic software (GDS) and technical service bulletins, making them the most reliable source for warranty-compliant repairs, complex DCT diagnostics, and Drive Wise calibrations.
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Auto Excel
A highly-rated independent shop that has carved a niche for itself with Asian imports. While not a dealership, their reputation for technical expertise, particularly with the problematic Theta II GDI engines and turbocharged systems, is frequently cited in customer reviews. They are a strong alternative for out-of-warranty vehicles, offering dealer-level expertise often at a more competitive price. They perform advanced services like walnut blasting for carbon cleaning.
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Why These Are the Top Kia Repair Auto Repair Shops in Roanoke
** The Kia repair market in Roanoke is moderately competitive, anchored by the two primary dealerships (Berglund Kia and the closely-associated Lee's Hyundai). These two providers dominate the market for in-warranty work and complex electronic/software-related issues due to their exclusive access to proprietary Kia tools and training. The average quality of service is high at these establishments, though pricing for out-of-warranty work is at a premium, typical of dealership rates. For owners of out-of-warranty vehicles, the market shifts towards a handful of reputable independent shops, like Auto Excel, that specialize in Asian makes. These shops offer significant cost savings (typically 20-30% lower labor rates than dealers) while maintaining high levels of expertise for mechanical repairs like engine and transmission service. The main gap in the local market is a shortage of independent shops explicitly advertising expertise in Kia/Hyundai EV systems and advanced ADAS calibrations, forcing most of that work back to the dealerships. Overall, Kia owners in Roanoke have access to competent service options for both routine and highly specialized needs.
High Ratings
4.7+ star average from verified customer reviews
Fully Licensed
All shops are properly licensed and insured
Proven Experience
10+ years average experience in the industry
Local Experts
Familiar with Roanoke regulations and climate
Frequently Asked Questions
Common questions about kia repair services in Roanoke, VA
What are the most common Kia repair issues seen by shops in the Roanoke area?
In Roanoke, common issues include engine problems related to Theta II engines in certain models (like Sorento and Optima), which may require technical service bulletins (TSBs). Additionally, the hilly terrain and variable weather can accelerate wear on brakes, suspension components, and batteries. Local shops are very familiar with these recurring Kia-specific and climate-related concerns.
How do I find a reputable, non-dealer Kia repair shop in Roanoke, VA?
Look for shops with ASE-certified technicians, especially those with specific Kia experience or who use OEM-quality parts. Checking reviews for local shops like those on Williamson Road or in the Salem area can highlight proven expertise. The Virginia Department of Professional and Occupational Regulation (DPOR) license for repair facilities is also a key credential to verify.
When should I seek service for my Kia's check engine light in Roanoke?
Don't ignore it, as driving in Roanoke's stop-and-go traffic on routes like I-581 or up Mill Mountain can exacerbate underlying issues. Prompt diagnosis is key, as the light could indicate anything from a loose gas cap to urgent emissions or engine problems. Many local shops offer free code scans to help you understand the severity before committing to repairs.
Are Kia repair costs generally higher at the dealership in Roanoke compared to independent shops?
Typically, yes, the dealership's labor rates are higher, but they have direct access to the latest Kia technical information and OEM parts. For major warranty or complex recall work, the Roanoke dealership is essential. For routine maintenance and many common repairs, qualified independent shops in the Valley View or downtown area often provide significant cost savings.
How does Roanoke's climate affect my Kia's maintenance schedule?
Our seasonal temperature swings and winter road treatments demand attention. It's crucial to check the battery before winter and ensure the cooling system is serviced for summer heat. More frequent undercarriage washes to combat salt corrosion and tire pressure checks due to temperature fluctuations are also recommended local practices.