Compare the highest-rated mazda repair mechanics in Palouse, Washington. All shops are licensed, insured, and verified through our rigorous screening process.
A long-standing, family-owned auto repair shop known for its honest diagnostics and ability to handle complex issues on both modern and classic Japanese imports. They have a strong reputation for electrical system diagnostics, making them a prime choice for Mazda Connect and i-stop system issues. Their technicians have extensive experience with the full range of Mazda powertrains.
Hong's Automotive is a highly respected shop in Pullman, frequently recommended by the local university community for their technical expertise and transparency. They are particularly adept with modern, complex engine systems, including Mazda's Turbo Skyactiv-G engines. Their diagnostic capabilities are a key strength for i-ACTIV AWD and engine management systems.
While a full-service garage, Broughton's has specific technicians with expertise in Japanese automotive engineering. They are a reliable option for routine and advanced maintenance on Skyactiv engines and transmissions. They are known for their practical approach to repairs and strong customer service, making them a trusted local option for Palouse residents.
** The Mazda repair market serving Palouse, WA, is characterized by a reliance on the larger service ecosystem in Pullman, WA. There are no dedicated, "Mazda-only" specialist shops within the Palouse city limits. The market consists primarily of highly competent, general independent auto repair shops that have developed specialized knowledge in Mazda vehicles due to their prevalence in the region (driven by the presence of Washington State University and University of Idaho). **Average Quality:** The average quality of Mazda service is high, as the reputable shops in Pullman are accustomed to working on the sophisticated Japanese imports favored by students, faculty, and residents. They are generally well-equipped to handle the most common needs like Skyactiv service. **Competition Level:** Competition is moderate among the top-tier independent shops. They compete on reputation, reliability, and specific technical expertise rather than price alone. The local Mazda dealership is the primary competitor for warranty and recall work, but for out-of-warranty vehicles and specialized performance work, the independents listed are often preferred. **Typical Pricing:** Labor rates are competitive for a semi-rural university town, typically ranging from **$110 - $140 per hour**. This is significantly lower than dealership rates in major metropolitan areas. Parts pricing is market-standard, with shops offering customers a choice between OEM, aftermarket, and performance parts depending on the repair. **Note on Rotary Engine Service:** For dedicated rotary engine (RX-series) service, the Palouse/Pullman area does not have a publicly advertised specialist. This highly niche service would likely require owners to travel to a major metropolitan center like Spokane or Seattle.
4.7+ star average from verified customer reviews
All shops are properly licensed and insured
10+ years average experience in the industry
Familiar with Palouse regulations and climate