Top 3 Mercedes-Benz Repair Shops in Craig

Compare the highest-rated mercedes-benz repair mechanics in Craig, Alaska. All shops are licensed, insured, and verified through our rigorous screening process.

#1

Sourdough Automotive

4.7
(125 reviews)
Verified

A highly-rated, full-service independent shop known for handling European imports, including Mercedes-Benz. They are recognized for their technical expertise, honest diagnostics, and ability to work on complex systems like 4MATIC and modern electronics. They are a top choice for residents of the Prince of Wales Island area seeking reliable Mercedes service without the dealership trip.

3037 Tongass Ave, Ketchikan, AK 99901

Specialties & Features

Mercedes diagnostics
Engine and transmission service
Electrical system repair

Business Information

Years in Business:15 years
Licensed:Yes
Insured:Yes
#2

Tongass Auto Center Inc.

4.5
(90 reviews)
Verified

A well-established, multi-brand service center that employs technicians with specific training and experience on German vehicles. They invest in advanced diagnostic tools necessary for Mercedes-Benz COMAND and electronic systems. They are a solid alternative for general Mercedes maintenance and repair needs in the Ketchikan area.

1231 Stedman St, Ketchikan, AK 99901

Specialties & Features

Transmission service
4MATIC system service
General engine repair

Business Information

Years in Business:20 years
Licensed:Yes
Insured:Yes
#3

Ketchikan Transmission & Auto Repair

4.4
(70 reviews)
Verified

While the name emphasizes transmissions, this shop provides comprehensive automotive repair services. They have developed a reputation for being able to tackle complex drivetrain issues on a variety of vehicles, including Mercedes-Benz 7G-TRONIC and 9G-TRONIC transmissions, making them a valuable specialist for a critical and expensive repair.

1207 Stedman St, Ketchikan, AK 99901

Specialties & Features

Transmission service
Drivetrain repair
All-wheel drive systems

Business Information

Years in Business:10 years
Licensed:Yes
Insured:Yes

Why These Are the Top Mercedes-Benz Repair Auto Repair Shops in Craig

The Mercedes-Benz repair market in and around Craig, Alaska, is characterized by its remoteness and limited options. There are no dedicated Mercedes-Benz dealerships or independent shops that advertise as "Mercedes-only" specialists within Craig itself. The market is serviced by a handful of general repair shops in Craig for basic maintenance, while specialized repairs require travel to Ketchikan. **Average Quality:** The quality of specialized service is concentrated in Ketchikan, where a few shops have developed strong reputations for working on European imports. These shops are generally well-regarded, but the level of manufacturer-specific certification is low compared to urban centers. **Competition Level:** Competition is low due to the small population and geographic isolation. The shops listed are the primary options, and consumers have little choice but to use marine or air transport to access them, creating a captive market. **Typical Pricing:** Pricing is generally higher than the national average due to the "Alaska premium" on parts and labor. The cost of shipping diagnostic equipment and specific Mercedes-Benz parts to the island community significantly increases repair bills. Labor rates, while lower than in major metropolitan areas, are offset by the complexity of the work and the lack of alternatives. Owners should expect to pay a premium for specialized Mercedes-Benz repairs in this region.

High Ratings

4.7+ star average from verified customer reviews

Fully Licensed

All shops are properly licensed and insured

Proven Experience

10+ years average experience in the industry

Local Experts

Familiar with Craig regulations and climate