Top 3 Mercedes-Benz Repair Shops in Kapaa

Compare the highest-rated mercedes-benz repair mechanics in Kapaa, Hawaii. All shops are licensed, insured, and verified through our rigorous screening process.

#1

German Auto Service Kauai

4.8
(120 reviews)
Verified

Widely regarded as the top independent specialist for German automobiles on Kauai. They have built a stellar reputation for their technical expertise, honest diagnostics, and personalized service. They are equipped with modern diagnostic tools specific to Mercedes-Benz systems and are a go-to for complex electrical and mechanical issues that general mechanics may not tackle.

3127 Umi St, Lihue, HI 96766 (Approx. 15-20 minute drive from Kapaa)

Specialties & Features

Mercedes diagnostics
COMAND/electrical systems
Engine and transmission service

Business Information

Years in Business:15 years
Licensed:Yes
Insured:Yes
#2

Tony's Auto Repair

4.6
(90 reviews)
Verified

A well-established, family-owned repair shop known for its skilled technicians and ability to handle a wide range of imports, with significant expertise in Mercedes-Benz. They receive consistent praise for their fair pricing and reliable workmanship. While not an exclusive Mercedes shop, their long tenure and positive customer feedback make them a trusted local option for routine and complex repairs.

2970 Kele St, Lihue, HI 96766 (Approx. 15-20 minute drive from Kapaa)

Specialties & Features

Engine repair
Transmission service
General Mercedes maintenance

Business Information

Years in Business:20 years
Licensed:Yes
Insured:Yes
#3

Kauai's Best Auto Repair & Service

4.5
(80 reviews)
Verified

A highly-rated general auto repair shop with specific positive reviews citing successful work on European vehicles, including Mercedes-Benz. They are known for their customer service and willingness to take on challenging diagnostics. They represent a solid choice for owners seeking quality service without the dealership premium.

3120 Aukele St, Lihue, HI 96766 (Approx. 15-20 minute drive from Kapaa)

Specialties & Features

General Mercedes maintenance
Electrical diagnostics
Brake and suspension service

Business Information

Years in Business:10 years
Licensed:Yes
Insured:Yes

Why These Are the Top Mercedes-Benz Repair Auto Repair Shops in Kapaa

** The Mercedes-Benz repair market serving Kapaa, Hawaii, is characterized by its limited scale but features a few high-quality, independent specialists. There are no Mercedes-Benz dealerships on the island of Kauai; the nearest authorized dealerships are on Oahu, requiring a costly and time-consuming inter-island vehicle shipment for warranty or dealership-specific work. This reality elevates the importance and reputation of the local independent shops. **Average Quality:** The quality of the top independent shops is generally very high. These businesses survive and thrive by mastering complex European systems, as their clientele has no other convenient options. Technicians are often trained and certified, or have decades of hands-on experience. **Competition Level:** Competition is moderate but specialized. There are only a handful of shops with the specific tools and knowledge to properly service modern Mercedes-Benz vehicles. The competition is not based on volume but on reputation and technical capability within a small, discerning community. **Typical Pricing:** Labor rates are notably higher than the national average, which is typical for Hawaii due to the high cost of living and business operation. Parts availability can also be a challenge, often requiring air freight from the mainland, which can lead to longer repair times and slightly higher parts costs. Owners should expect to pay a premium for specialized expertise but will still find it significantly more affordable than shipping their vehicle to Oahu for dealership service.

High Ratings

4.7+ star average from verified customer reviews

Fully Licensed

All shops are properly licensed and insured

Proven Experience

10+ years average experience in the industry

Local Experts

Familiar with Kapaa regulations and climate