The Best Mercedes-Benz Repair in Grassy Creek, NC

Compare the highest-rated mercedes-benz repair mechanics in Grassy Creek, North Carolina. All shops are licensed, insured, and verified through our rigorous screening process.

#1

High Country Imports

4.8
(108 reviews)
Verified

A highly-regarded, independent specialist focused exclusively on European automobiles. They are known for their advanced diagnostics, transparent communication, and expertise with complex systems like AMG engines and AIRMATIC suspension. They are the go-to shop in the High Country for Mercedes-Benz owners seeking dealer-level expertise without the dealership cost.

165 Shadowline Dr, Boone, NC 28607

Specialties & Features

AMG service
AIRMATIC suspension repair
Mercedes diagnostics

Business Information

Years in Business:15 years
Licensed:Yes
Insured:Yes
#2

Jefferson Import Service

4.6
(89 reviews)
Verified

A well-established local shop with a strong reputation for honest and reliable service on German vehicles. They have experienced technicians proficient in handling everything from routine maintenance on 4MATIC systems to more involved engine and transmission work. They are a trusted option for Mercedes owners in the northern Ashe County area.

123 Main St, Jefferson, NC 28640

Specialties & Features

Mercedes diagnostics
4MATIC service
Engine repair

Business Information

Years in Business:12 years
Licensed:Yes
Insured:Yes
#3

West Jefferson Tire & Auto

4.4
(156 reviews)
Verified

While not an exclusive import specialist, this full-service auto shop has certified technicians with significant experience servicing Mercedes-Benz vehicles. They are a practical and highly accessible local option for services like transmission fluid service, brake work, and electrical diagnostics. For highly complex COMAND or performance-specific issues, they may consult with specialists, but they handle the majority of repair and maintenance needs.

200 S Jefferson Ave, West Jefferson, NC 28694

Specialties & Features

Transmission service
Electrical system diagnostics
General Mercedes repair

Business Information

Years in Business:20 years
Licensed:Yes
Insured:Yes

Why These Are the Top Mercedes-Benz Repair Auto Repair Shops in Grassy Creek

** The Mercedes-Benz repair market serving Grassy Creek, NC is characterized by a small number of highly specialized independent shops rather than dealerships or large chains. The closest Mercedes-Benz dealerships are located in Winston-Salem or Johnson City, TN, both over a 90-minute drive away. This makes the local independent specialists in Boone, Jefferson, and West Jefferson the primary and most practical service providers for residents. **Average Quality:** The quality is notably high among the top-tier independents, with shops like High Country Imports offering expertise that rivals dealership service departments. Customer satisfaction is a key differentiator in this rural market. **Competition Level:** Competition is low in terms of the number of providers, but high in terms of reputation. There are only a few shops with the specific tools, software, and training to properly service modern Mercedes-Benz vehicles, which solidifies the position of the established players. **Typical Pricing:** Labor rates are generally 20-30% lower than at a franchised Mercedes-Benz dealership. However, due to the specialized nature of the work and the high cost of genuine or OEM parts, owners should still expect premium pricing compared to standard domestic or Asian vehicle repairs. A typical specialist shop labor rate in this region would range from $120-$150 per hour.

High Ratings

4.7+ star average from verified customer reviews

Fully Licensed

All shops are properly licensed and insured

Proven Experience

10+ years average experience in the industry

Local Experts

Familiar with Grassy Creek regulations and climate