Compare the highest-rated subaru repair mechanics in Pilot, Virginia. All shops are licensed, insured, and verified through our rigorous screening process.
Widely regarded as the premier Japanese import specialist in the Roanoke Valley. Japanese Auto Service has built its reputation on deep technical knowledge of Subaru's unique engineering, particularly their boxer engines and AWD systems. They are a trusted alternative to the dealership, often handling complex jobs like head gasket replacements and turbo service that general mechanics may avoid.
A family-owned and operated business with a long-standing presence in the community. Stallings Automotive receives consistent praise for its honest diagnostics and high-quality workmanship. While they service all makes, their technicians have significant experience with Subaru models, and they are well-equipped for routine maintenance and major repairs specific to the brand.
As a large, multi-location automotive group, Berglund offers the significant advantage of factory-level tooling and direct technical support. Their North location is the most convenient from Pilot. They are the only non-dealer option in the area explicitly equipped to handle advanced calibrations for the Subaru EyeSight system and service the Crosstrek Hybrid, as they have the required proprietary Subaru diagnostic software.
** The Subaru repair market for Pilot, VA residents is effectively the Roanoke Valley market. The quality of service is bifurcated: residents have access to high-caliber independent specialists (like Japanese Auto Service) that rival or exceed dealership expertise for core mechanical work, as well as the factory-certified dealership itself (Subaru of Roanoke). Competition is healthy but not saturated, with a clear distinction between general repair shops and the few specialists. For standard maintenance and common repairs (oil changes, brakes), pricing is competitive. However, for specialized Subaru services (head gaskets, CVT fluid replacement, EyeSight calibration), pricing is premium due to the required expertise, tools, and time. Labor rates typically range from $110-$150/hour. The presence of both dedicated independents and a large service group like Berglund provides consumers with meaningful choice between specialized, personalized service and dealership-level capabilities from a non-dealer provider. For the most advanced electronic and hybrid system work, options are limited to the dealership and Berglund, which can command higher prices.
4.7+ star average from verified customer reviews
All shops are properly licensed and insured
10+ years average experience in the industry
Familiar with Pilot regulations and climate